Return Policy and Return Form

Return Policy and Return Form

When purchasing products, a buyer has the possibility returning, without giving reasons, during a period of fourteen (14) days. This period commences on the day after the product was received by – or on behalf of – the buyer.
During this period, the buyer will treat the product and its packaging with care. He/she will only unpack the product as far as necessary in order to be able to assess whether he/she wishes to retain the product. Used or opened products are excluded from the right of return. In order to make use of the right of revocation the buyer is obliged to notify LIPS4EVER by means of a written declaration, sent by post or email (info@lips4ever.pl). The product must be return in the original state and packaging, not open, not used and factory sealed for a refund to be given. If the buyer fails to do so, the seller avails itself regarding the refund of the price on its general right of suspension under Article 6:52 BW.
The seller will refund this payment as quickly as possible, though at the latest within thirty (30) days after the product is returned.
The seller is responsible for the direct costs that need to be made for returning the products to LIPS4EVER.

Download Sample Return Form

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